1000 Cherry Street
Kent, OH 44240
Telephone: 800.791.8963 or 330.678.1626
Fax: 800.451.3724 or 330.678.3922
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Kapco > KAPCO Corporate > Kapco's Quality Policy

Kapco's Quality Policy

Kapco is committed to producing consistent quality products and services that meet or exceed customers’ expectations and satisfy applicable requirements.

Key Words Identified with Quality


Committed:
Our pledge for continuous improvement of the quality management system and customer satisfaction.

Innovation:
Meeting challenges with the attitude that there must be a better way.

Quality Products:
Anything that meets and exceeds our customers’ specifications and applicable requirements.

Service:
Our commitment to provide the non-product activities our customers require to set us apart from the competition.

Customer:
Anyone who relies on me doing my job right, so they can do their job right. All of us are here to provide a service or product for someone else whether within or outside Kapco.

Expectations:
The product(s) and service(s) our customers anticipate receiving.

04/06/2017


1000 Cherry Street, Kent, OH 44240 U.S.A.    Toll-Free: 800.791.8963    Local: 330.678.1626    Fax: 800.451.3724    Email Us